PRIVACY POLICY

Who We Are:

​

Cairngorm Glow is a UK-based skin and wellness business offering facial, massage and wellbeing treatments.

If you have any questions about this policy or how your information is handled, you can contact us at:

Email: hello@cairngormglow.co.uk
 

What Information We Collect:

​

We may collect and store the following information:

• Your name

• Email address

• Phone number

• Booking information

• Health or consultation information relevant to your treatment

• Payment details processed securely through third-party providers

• Website usage data through cookies and analytics tools

​

How We Use Your Information:

​

We use your information to:

• Manage bookings and appointments

• Provide safe and appropriate treatments

• Respond to enquiries

• Process payments

• Improve our website and services

• Send appointment confirmations or important updates

​

We only collect information that is necessary to provide our services effectively and safely.

​

Health Information:

​

Some treatments may require consultation forms or health information. This information is treated as confidential and is only used to ensure treatments are suitable and safe.

Health information is stored securely and never shared unless legally required.

​

How Your Information Is Stored:

​

We take reasonable steps to protect your personal information and keep it secure.

Your information may be stored through trusted third-party systems such as:

• Online booking software

• Payment providers

• Website hosting services

• Email providers

These providers are expected to comply with UK data protection laws.

​

Cookies & Website Analytics:

​

Our website may use cookies and analytics tools to understand how visitors use the site and improve performance.

You can control or disable cookies through your browser settings.

Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes.

Information may only be shared where necessary for:

• Payment processing

• Booking systems

• Legal or regulatory requirements

Your Rights

Under UK GDPR, you have the right to:

• Access your personal information

• Request corrections

• Request deletion of your information

• Withdraw consent where applicable

• Lodge a complaint with the ICO

To request any of the above, please contact us directly.

​

Changes to This Policy:

​

This policy may be updated occasionally to reflect changes to services, legal requirements or website functionality.

Please check this page periodically for updates.